Changes to Administration Parameters – Operating options
SOP Integration Parameters
SOP Integration |
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Purpose |
This window allows you to specify that an external SOP system is in use that needs access to the standard SOP parameters for a customer. |
Maintain SOP parameters for use by an external system? |
(Display only if Global 3000 SOP is in use). If a third part SOP system is in use in place of the standard Global 3000 SOP module, setting this parameter allows you to maintain the standard SOP parameters for each customer. |
Drill Down – Availability by Interface
This modification brings the dialogue paths in CM and CL into line with DL and GL with regard to identifying whether or not drill down is available through each individual interface posting into the package. |
When this service pack is applied, recovery procedure CM1234 must be run before using Interface Definition maintenance in Cash Manager system parameters to correctly establish drill down settings on existing interfaces. |
Sites using Debtors Ledgers – Enhancements to address and contact maintenance
This service pack provides some enhancements to the entry and display of customer addresses and contacts. |
Contacts are set up for a specific address, so when amending an address an additional feature allows contacts for that address to be maintained via a Contacts button in the address maintenance window. Additionally the option to amend addresses is made available in customer enquiries under the control of a system parameter. |
The feature which gives direct maintenance of all contacts for a customer from the main enquiry window and the General Details window of Customer maintenance is retained, and enhanced by the provision of an alphabetical listing by contact name. |
Figure 1: Address Details Window
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This window appears when you exit from the Customer Tax Registration Codes Window when setting up a new customer, and when you select Addresses in the main Customer Enquiry window or the General details window of Customer Maintenance. |
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Purpose |
This window enables you to enter address details for the customer. There is no practical limit to the number of addresses you can enter for each customer. This window lists address details that have already been defined for the customer. |
Move through list |
You can move through the list using the cursor and <Page Up> and <Page Down> keys in the standard way. |
Add |
To create a new entry, move the cursor to the line below the last entry in the list. Alternatively you can press <F5> to insert an entry into the list, or press <F4> to go into ‘Add’ mode. You are then prompted for the details described below. |
Amend |
To amend an existing entry, move the cursor to it and press <Return>. |
Delete |
To delete an entry, position the cursor on it and press <F7>. You are asked for confirmation before the entry is deleted. |
The prompts are:
Address number |
This is a four digit code identifying the address. You cannot enter the same number for more than one address for the same customer. |
When you add a new address, if you leave this blank, the next available number is automatically allocated. |
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Addressed to |
Enter the name of the addressee. This defaults to the customer’s name as entered in the General Details Window, but can be changed; for example if the customer’s statements or invoices need to be addressed differently. |
Note |
Where contact names are entered against an address they are used in addition to the information entered here, not instead of it. |
EDI address/lookup code |
This is a separate code of up to 15 characters for each address. If Global 3000 EDI is in use, this enables you to enter address-specific EDI account codes for the customer. This might be the customer’s combined account/address code, e.g. ‘PRICE (NEWCASTLE)’ or just the customer’s address code; e.g. ‘NEWCASTLE’. |
If EDI is not in use , you can enter a lookup code here, but it is not a search key. |
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Address |
Enter the address in up to four lines of 30 characters each. |
Postcode |
Enter the postcode in up to ten characters. |
Tax Country |
Enter the customer’s country code. Press Search for a pop-up enquiry. |
Note |
The country code specified for the customer’s invoice address determines the customer’s tax status as follows:
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Invoice address |
Tick if this is the invoice address for use in SOP, otherwise leave blank. |
Statement |
Tick if this is the statement address for use in Debtors Ledger, otherwise leave blank. |
Main delivery |
Tick if this is the main delivery address for use in SOP, otherwise leave blank. |
Note |
You can enter dummy address details on a quotation account if you want to set the default tax calculation to EC or overseas sales. (Without an address the sale is assumed to be domestic.) This enables the operator to quote the correct tax as soon as the quotation is entered. When a quotation is converted into a sales order the operator is prompted for the customer’s address. The tax is then recalculated for the transaction. |
On exit |
If you are setting up a new customer Þ Contact Details Window |
Otherwise Þ original window. |
Contact Details for Address
Figure 2: Contact Details for Address Window
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This window appears when you have finished entering an address when setting up a new customer and when you select Contacts from the Address window in Customer Enquiry or Customer Maintenance. |
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Purpose |
This window enables you to enter details of contacts for the selected address. There is no practical limit to the number of contacts you can enter for each address. This window also lists contact details that have already been defined. The contact type can be used to define the contact to be used in reports and enquiries. |
Move through list |
You can move through the list using the cursor and <Page Up> and <Page Down> keys in the standard way. |
Add |
To create a new entry, move the cursor to the line below the last entry in the list. Alternatively you can press <F5> to insert an entry into the list, or press <F4> to go into ‘Add’ mode. You are then prompted for the details described below. |
Amend |
To amend an existing entry, move the cursor to it and press <Return>. |
Delete |
To delete an entry, position the cursor on it and press <F7>. You are asked for confirmation before the entry is deleted. |
Note |
You may enter more than one contact of each type for an address. The first of these is used in reports and enquiries specifying that contact type. |
If no contact of the type specified for an address on a report or enquiry is found, the first contact of any type for the address is used. If there are no contacts for the address the first contact of the specified type for the customer is used, and failing that, the first contact of any type for the customer. |
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Note |
To change the first contact for an address to another one in the list:
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Address |
(Display only) The number and first two lines of the selected address. |
Contact Details for Account
Figure 3: Contact Details for Account
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This window appears when you select Contacts from the main window in Customer Enquiry or the General Details window in Customer Maintenance. The contacts are listed in alphabetical order. |
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Purpose |
This window enables you to enter details of contacts for customer. There is no practical limit to the number of contacts you can enter for each customer, but each contact must be related to an existing address. This window also lists contact details that have already been defined. The contact type can be used to define the contact to be used in reports and enquiries. |
Move through list |
You can move through the list using the cursor and <Page Up> and <Page Down> keys in the standard way. |
Add |
To create a new entry, move the cursor to the line below the last entry in the list. Alternatively you can press <F5> to insert an entry into the list, or press <F4> to go into ‘Add’ mode. You are then prompted for the details described below. |
Amend |
To amend an existing entry, move the cursor to it and press <Return>. |
Delete |
To delete an entry, position the cursor on it and press <F7>. You are asked for confirmation before the entry is deleted. |
Address |
(Display only) The first two lines of the selected address. |
Customer Maintenance Options
Figure 4: Customer Maintenance Options Window
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This window appears when you select Customer Maintenance from the Debtors Ledger Parameters Menu |
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These parameters control two features in Customer Maintenance |
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Note |
These parameters are not company-specific; i.e. they apply to all companies. |